ISOU JEWELLERY ("ISOU") collects various personal data about you as part of your purchases through our website www.isoujewellery.com. In this context, ISOU is considered the 'data controller' pursuant to Law No. 6698 on the Protection of Personal Data ("KVKK"), and we hereby present this Disclosure Statement to your attention in accordance with Article 10 of the KVKK.

1- Data Controller

Trade Name: ISOU JEWELLERY Address: Zekeriyaköy Mah. Arifane Sokak. No: 34/105 Sarıyer / Istanbul Website: www.isoujewellery.com Phone: +90 532 7941862 MERSİS No:

2- Processing Purposes

Your personal data collected during shopping through our website or customer information card etc. is processed only with your explicit consent or in accordance with one of the legal conditions specified in Article 5/2 of the KVKK:

• In order to fulfill the legal obligations within the scope of the Turkish Commercial Code, the Turkish Civil Code, the Turkish Code of Obligations, the Labor Law, the Law on Regulation of Electronic Commerce, the Law on Consumer Protection, the Law on the Protection of Personal Data, the Tax Procedure Law, the Law on Intellectual and Artistic Works, the Law on Industrial Property, the Law on Regulation of Publications Made on the Internet and Combating Crimes Committed by Means of Such Publications and their secondary regulations, and to evaluate and resolve your requests and complaints, as it is clearly prescribed in the laws within the scope of Article 5/2 of the KVKK and is mandatory for the data controller to fulfill its legal obligations,
• In order to enable you to benefit from the products and services offered, our business units can carry out the necessary work, including statistics, without disclosing your identity, provided that it does not harm the fundamental rights and freedoms of the relevant person within the scope of Article 5/2 of the KVKK, as data processing is mandatory for the legitimate interests of the data controller, and copying/backing up can be done to prevent data loss.
• Establishing the membership on our website due to the necessity of processing the personal data of the parties to the contract, provided that it is directly related to the establishment or execution of the contract within the scope of Article 5/2 of the KVKK, fulfilling the product and/or service you have purchased from ISOU (collecting the product fee via credit card or mail order form etc., issuing invoices/receipts, shipping by cargo, carrying out activities such as after-sales repairs, etc.), making notifications regarding ISOU website memberships (renewal, expiration, etc.), notifying about changes and innovations that may occur in the membership and/or return conditions and fulfilling the requirements of the loyalty program agreement in case you become a member;
• If you give your consent to commercial communication as clearly stipulated in the law under Article 5/2 of the KVKK, we will send you commercial electronic messages regarding events, special occasions, new collections and various satisfaction surveys.
• Provided that you give your explicit consent within the scope of Article 5/1 of the KVKK, personal data may be processed for the purposes of transferring your data abroad through software and systems whose servers are located abroad and used by the Company.
• In addition, our website collects cookies, which are considered personal data. For detailed information about cookies, you can review the cookie policy at www.isoujewellery.com.

3- To Whom and For What Purposes Can Processed Personal Data Be Transferred?

Your personal data collected is in line with the purposes stated above,

• To ISOU Jewellery Company, a subsidiary of ISOU,
• Contracted cargo, courier, archiving, storage and customs companies located in the country and/or abroad,
• Software programs whose servers are located abroad and dealers with whom we use a common customer management system,
• Banks and electronic payment institutions, companies that provide legal and financial consultancy services,
• To our business partners with whom we work for the communications and gifts we send to our customers from time to time
• Intermediary service provider companies located at home and/or abroad with which ISOU has an agreement for the website www.isoujewellery.com,
• Electronic messaging service providers, call centers from which services are received within the scope of communication activities, and companies such as message management systems as required by legislation,
• To our suppliers and payment institutions related to the relevant transaction from whom we receive consultancy services when necessary for the purposes of monitoring and detecting suspicious transactions and preventing illegal transactions,
• Customer support – companies that provide video calling services and online messaging/voice calling services,
• To our business partners within the scope of activities related to increasing visitor traffic on the Site and Mobile Application,
• To our business partners located at home and/or abroad, for the purpose of delivering the products you will purchase regarding your membership, order or shopping, providing logistics services and after-sales support services, resolving your requests and complaints and contacting you when necessary, creating general or personalized campaigns, advantages, promotions, advertisements, organizing campaigns, contests, sweepstakes and other events, segmentation, reporting, profiling, information technologies, marketing, advertising, analysis, market research activities or consultancy services that require expertise, etc.
• If necessary, it may be transferred to authorized public institutions and organizations and judicial authorities.

4- Method and Legal Reason for Collecting Personal Data

Your personal data, which we process for the purposes and reasons listed above, is collected electronically during your membership application to the website, during your membership or if you continue shopping without being a member, in writing via the customer information card or repair form when shopping in our stores, or in writing or verbally when we communicate mutually through various communication channels, or physically through cameras.

5- Rights of the Data Subject

As the relevant person, you can contact us and get information about yourself;

• Learning whether personal data is being processed,
• To request information regarding the processing of personal data,
• To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
• To know the third parties to whom personal data is transferred, either domestically or abroad,
• To request correction of personal data if it is processed incompletely or incorrectly,
• Requesting the deletion or destruction of personal data in case the reasons requiring the processing of personal data within the framework of Article 7 of the KVKK are eliminated,
• To request that third parties to whom personal data has been transferred be notified that personal data has been corrected if it has been processed incompletely or incorrectly, or that personal data has been deleted and destroyed within the scope of Article 7 of the KVKK,
• To object to the emergence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems,
• We hereby inform you that you have the right to demand compensation for damages in case of damages incurred due to the unlawful processing of personal data.
• If you wish to exercise any of your rights described above within the scope of Article 11 of the KVKK regarding your personal data, you may apply to our Company by sending us the form in the link below in writing, in the ways specified below.
• By sending an e-mail to the Company's registered electronic mail (KEP) address isoujewellery@hs01.kep.tr,
• ISOU will process your requests within this scope free of charge, depending on the nature of the request, as soon as possible and within thirty days at the latest, and will deliver them to you in writing or electronically. However, if the process requires additional costs, a fee determined by the Personal Data Protection Board may be charged.

However, you can always report any changes and/or updates regarding your personal data by emailing aysu@isoujewellery.com. CLICK HERE FOR THE KVKK APPLICATION FORM