1. Collected Data

When you use our website, the following types of personal data may be collected from you:

• Name, surname, email address, telephone number (e.g. via contact forms or newsletter registration)
• IP address, browser information and device type
• Data for analytical purposes, such as your browsing behavior on the site, your click history, and your preferred language

2. Purposes of Data Collection

The data we collect is used for the following purposes:

• To provide you with a more personalized shopping experience
• Carrying out order processes and customer support services
• Sending notifications, new collection announcements and campaign messages via email (only with your consent)
• To analyse the performance and usability of our website

3. Storage and Security of Personal Data

Your personal data is stored only for the necessary period and only for the purposes specified in this policy. Technical and administrative security measures are implemented to protect the confidentiality of your data.

At ISOU Jewellery, we use up-to-date security technologies to protect your data against unauthorized access, loss, misuse, disclosure and alteration.

4. Sharing with Third Parties

Your personal data may only be shared with third parties in the following cases:

• Website hosting service providers
• Payment infrastructure and shipping companies (only in order processes)
• With official institutions in line with legal obligations
• Your data will never be sold or marketed to third parties for commercial purposes.

5. What is a Cookie?

Cookies are small text files that are saved on your device through your browser when you visit our website. These files help us improve your user experience by collecting information about how you use our site, remembering your preferences, and analyzing site performance.

Some cookies are technically necessary to make the site work properly; others make our site more efficient and personalized. Cookies do not directly collect personal information, but they do contain anonymous data about your browsing experience.

Types of Cookies We Use

The following types of cookies are used on our site:

Mandatory Cookies:
These cookies enable our website to perform its basic functions. For example, remembering your shopping cart or enabling secure login is possible.

Functional Cookies:
It offers you a personalized experience by remembering your personal settings such as your preferred language and region.

Performance and Analytics Cookies:
It helps us understand how you use our site and improve it by collecting anonymous data, such as the pages you visit and how long you spend on the site.

Marketing and Targeting Cookies:
It collects data based on user behavior so that we can show you content and ads tailored to your interests. At ISOU Jewellery, we use these cookies limitedly and with user consent.

You can choose which cookies you accept through the information window that opens on your first visit, and you can later change these preferences through your browser settings.

6. Your Rights

You have the following rights under KVKK and/or GDPR:

• Learning whether your personal data is being processed
• Requesting information about it if it has been processed
• Request correction if processed incorrectly or incompletely
• Request deletion or destruction
• Request cessation of processing or objection
• You can send us your requests using the contact information below.

Contact

For any questions, requests or feedback, you can contact us:

ISOU Jewelry
Email: aysu@isoujewellery.com
Web: www.isoujewellery.com
Instagram: @isoujewellery